Minimizes
errors.
Maximizes
service level.
Perfect for the IT Industry.
The IT industry offers immense growth potential in a world where every SME must evolve into an IT company. Exxas was built to meet the demands of IT service providers, cloud providers, and software developers.
CRM and ERP in One.
Become a powerful IT partner for your clients with a holistic business platform. With Exxas, you can orchestrate all your business activities including sales, tickets, projects, subscriptions, tasks, and much more.
Profitable Projects. Stress-Free.
Launch projects that are on track from the start. Plan, budget, and orchestrate your projects like an expert. Monitor task progress and third-party costs, all fully integrated into your business platform.
Sell Hardware and Software.
Assemble quotes with over 85,300 IT products from major distributors. Compare the best prices and delivery times. Your clients no longer need to research products online for more information and images. Plus, every team member creates quotes consistently.
Provide delightful support.
Whether you're a software developer or an IT service provider, client care and support make all the difference. Turn your support into an exceptional experience—not just for your clients, but for your team too. Empower your employees in dispatch, support, and field service with a comprehensive system that simplifies their work. This way, they can quickly make clients happy.
Generate Recurring Revenue.
Unleash the full potential for your business with Software-as-a-Service (SaaS), Managed, and Cloud Services. Automate monthly or annual billing. Create new subscriptions with templates in a few steps and without errors. Link tickets and customer assets to subscriptions to monitor SLA compliance.
Power for Software Development.
Create better software and deliver faster with Exxas. Set up workspaces for backlogs and reported bugs. Manage roadmaps and sprints with projects. And the best part: software development is now fully integrated into your business operating system—including time and service tracking for monitoring progress and billing clients. At Exxas, we completely orchestrate our own product management and development through our own platform.
Manage Documentation and Assets.
Manage your clients' assets and link tickets to devices, systems, and installations. Manage photos, client-specific documentation, or instructions. Create custom data masks with individual fields for each asset category, such as firewalls, servers, or licenses. Your technicians will love being fully informed when they arrive at your clients' sites. Furthermore, you can link client assets with subscriptions to see which assets are covered by service contracts.
Save Time Through Automation.
Offer your clients a client portal in your corporate design. This allows you to grant them access to invoices, orders, profile management, purchased products, a support and ticketing system, a knowledge base, asset management with devices, licenses, documentation, and much more. It's a true 24/7 Service Center for your clients.
Well-Connected in the IT Ecosystem
More features
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Knowledge Base
Build and share knowledge with your employees, partners, and clients. You can utilize these knowledge articles in activities like tickets, organize them through the knowledge section, and make them available via the client portal.
Automation and API
Create automations with Azure Logic Apps and Make.com that you can manually execute via Exxas or automatically trigger via webhooks. Thanks to Exxas's API, you can connect additional applications and client portals.
ALSO Cloud Marketplace
Thanks to the partnership with ALSO, you can integrate the Cloud Marketplace of the leading distributor with Exxas. Bill cloud services like Microsoft 365, Microsoft Azure, Sophos, and subscriptions from over 100 other providers. This process is monthly, error-free, customizable to your specifications, and takes just a few clicks.
SLA and Hour Credits
Manage subscriptions, issue recurring invoices, and link tickets to contracts for SLA monitoring. Add single or recurring hour budgets from which efforts are debited. Give your customers access to detailed billing of their hour credits.
Bill services
Generate detailed invoices with working hours, expenses, and materials from tickets and projects. With a few clicks, you can create invoices in bulk and send them via email.
Lernen Sie die gesamte Plattform kennen.
Orchestrate tasks, knowledge, and documents within your team.
Manage customers and partners, improve sales, create quotes, and win deals.
Leading tools to efficiently generate leads and automate marketing.
Scale services and customer support, bill for services, and keep customers happy.
Plan tasks and resources, monitor progress and costs, and master project business.
Manage products, subscriptions, and services. Purchase and store items. Integrate logistics and online shop.
Onboard and manage employees. Track time and absences. Process payroll and expenses.
Manage accounting. Automate invoicing. Create budgets and process taxes.
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Frequently asked questions.
What's Included in the Subscription for IT Companies?
The listed subscription corresponds to the functionality of the "Service" package. This package provides the full functional scope of the platform for IT service providers, cloud providers, and software developers. You can create an unlimited number of users. For each subscription, one additional user can be logged into Exxas simultaneously. For example, with two (2) subscriptions for Exxas Service Cloud, you can have 15 users, but only two of these users can work with Exxas simultaneously. For a detailed comparison of functions, please refer to the "Prices" section.
Why does Exxas license per concurrent user?
This model has significant advantages for our customers compared to the frequently used model where each user must be licensed. With the concurrent user model, you don't have to worry about whether the license is worthwhile for an employee. If team members do not need Exxas frequently or work part-time, their use does not incur high costs. As companies do not have to use shared user accounts with this model, each activity is assigned to a unique user. The invoice in Exxas was therefore created by "Thomas Muster" and not by the "Finance department".
What is the easiest way to switch to Exxas?
You decide whether you want to set up Exxas yourself or introduce it under the guidance of our project managers and experts. We offer simple implementation support, service packages and comprehensive full-service projects. If you are already using business software, you can easily transfer customer, contact and product data. However, you can also decide to carry out a complete migration of your data together with our experts.
What are the advantages of Exxas over others?
Exxas is a very comprehensive operating system for your company and covers sales, marketing, service, projects, trade, human resources and finance on a holistic platform. Technologically leading and yet easy to manage for small and medium-sized companies. With Exxas, you always have your entire business with you on your smartphone. This makes Exxas a unique web-based cloud platform in Europe.
