Send impressive emails to your customers that you segment and group in Exxas. Thanks to the full integration with Mailchimp, you can build marketing automations such as customer journeys and trigger them via Exxas automations. Synchronise marketing campaigns in Exxas with target groups in Mailchimp to quickly launch new campaigns.

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Why do we work with Mailchimp for email marketing? Mailchimp is a popular all-in-one marketing platform that specialises in email marketing (newsletters). The scope for an excellent email marketing tool is extensive: managing recipients and target groups, designing emails and optimising them for sending, sending thousands of emails simultaneously and ensuring that they arrive in the recipients' inboxes. Together with the functions for marketing automation, surveys and customer journeys, Mailchimp perfectly complements the Exxas platform. You can use the Mailchimp platform and connect it to Exxas for as little as CHF 22 per month. This gives you the best of both worlds.

Plan and budget your campaigns. Create campaigns that automatically generate tasks for all participating contacts. Once the campaign has been completed, the contact will see that the person has taken part in the campaign. Monitor ongoing marketing measures and compare the incoming enquiries, leads and opportunities with the campaign costs.

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With Exxas, you can record and manage all your products and services in one place. Whether physical items, digital services or hourly rates for services; all information is available centrally and can be added to quotations, orders, subscriptions or projects. Maintain comprehensive product and service data. Add documents, images, checklists and customised additional fields. Link your products with knowledge articles so that suitable help is displayed immediately in the service. This means that every team member can access extensive product knowledge at any time. With Exxas, you can operate product management centrally in the ERP. All your knowledge and data are immediately available to the entire company.

Categorise, group and segment your customers in Exxas to carry out targeted marketing campaigns. Categorise customers and contacts into groups using drag-and-drop. Use these groups for circulars, newsletters, analyses or campaigns.

Connect your website with forms with Exxas. Generate new tasks from contact requests and registrations and distribute them automatically within your team. Trigger confirmation messages, the creation of contacts and other processes with automations.

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Start automated, staggered emails for sales opportunities, send satisfaction surveys after completed service orders or follow up offers automatically by email. Trigger the order process for maintenance extensions when customers are created or automatically add contacts to marketing groups based on dynamic criteria. Integration with Mailchimp makes it possible to create customer journeys and trigger them via automations in Exxas.

Share projects with customers and partners via your customer portal. Work together on tasks, allow your customers to track progress and your partners to collaborate.

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Build customer journeys with multi-stage actions in Mailchimp. Have these journeys started automatically or manually via Exxas. A sequence of emails, reminders for maintenance renewals or automated follow-up after sales campaigns - all integrated with Exxas and Mailchimp.

Use Mailchimp to create surveys or customer feedback surveys that are sent automatically via Exxas. Collect valuable responses and evaluations on completed service cases, project successes, customer requests or consultations. Requests for customer feedback can be triggered automatically after a service case or ticket has been completed.

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Thanks to the sales opportunities, your sales staff can keep track of their deals. Record your competitors in the opportunities to gain detailed insights into the competitive situation and reasons for closing deals. Create competitor analyses based on the actual market situation.

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